wordpress refund policy

5 Outstanding WordPress Refund Policy Plugins for Developer Business

Do you know people read refund policies before buying any product? According to a recent study, 92% of customers said they would buy products again if returns were easy, whereas 79% of consumers want free return shipping.

If you’re running a software business, a WordPress refund policy plugin can help you establish an easy and quick refund process.

However, the rate of online returns is much higher compared to brick-and-mortar shops. That’s why you need an automated tool to ensure a transparent and seamless refund and exchange policy for your shop. In turn, you’ll see significant growth in your bottom line.

Today, we reviewed the top 5 WordPress Refund Policy Plugins for your online store. We’ll also explain the factors that you should consider before making the final decision.

Top 5 WordPress Refund Policy Plugins to Smooth Your Customers’ Journey

At the end of the blog, you’ll get a detailed comparison of these plugins.

1. WPLegalPages

wp legal pages-WordPress refund policy plugin

WPLegalPages allows you to generate legal policy pages on your website automatically. It has 25 ready-to-use legal policy templates, including Facebook Privacy Policy, External Linking Policy, Anti Spam Policy, and so on.

To date, it has received more than 2,50,000 downloads. Having a wide range of customization options, it provides an exclusive service to people from different professions such as WordPress bloggers, affiliate marketers, corporate websites, eCommerce stores, consultants, and others. They use this plugin to represent their legal requirements across the globe.

The installation process is super easy. It requires only 3 steps to design a privacy policy page for your website:

  1. Add business information
  2. Choose a legal policy page template
  3. Click Generate

This return and refund policy generator seamlessly works with popular contact form plugins, including WPForms, Contact Form 7, Gravity Forms, Ninja Forms, etc. Like most WordPress plugins, you’ll get the core plugin completely free.

Moreover, in the premium version, there are some extraordinary features to yield a business legacy. For instance, it enables you to restrict your users’ ability to enter a page or post without accepting your policy. Plus, this premium plugin gives you the flexibility to include affiliate disclosure at the end of a page or post.

The price of WP Legal Pages Pro starts at $39.00 per year. Also, they offer a 30-day money-back guarantee, regular updates, and premium support to make the user experience amazing.

2. Return Refund and Exchange For WooCommerce

woocommerce rma for return refund exchange

Return Refund and Exchange helps you create an intuitive refund management system for customers/guest users. It makes customers feel secure while shopping on your site. This WordPress plugin eases the procedure of refunds, exchanges, wallets, canceling orders, etc.

As a result, you will get fewer complaints and manage your returned stock effortlessly. Also, you can use this plugin to handle the tax on refund products.

With more than 4K active installations, the WooCommerce refund and exchange plugin empowers users to enhance customer loyalty and increase profit. In fact, it lets customers add a reason for a refund. Knowing the reason, you have a fair chance to get back to the customers with better services. A comprehensive mailing system regulates the entire process, keeping both parties on the same page.

Depending on your privacy rule, customers can ask for full or partial refunds on your online shop. WooCommerce RMA enables you to serve international buyers in 40+ languages with WPML translation.

If you wonder how to set up the refund products, simply navigate to the WooCommerce menu right from your dashboard. Then go to the Refund Exchange Lite Configuration setting and click on the Refund Product. Finally, enable the “Refund Request” setting.

The plugin’s core features are completely free. Perhaps you can buy the premium version for $69/website.

3. Return and Warranty Management System for WooCommerce

woocommerce return and warranty-solution

WooCommerce’s Return and Warranty management system enables online sellers to process refunds for their products. Also, it provides options to manage the warranty system of their WooCommerce shop. It has an interactive interface that allows administrators to change warranty options indefinitely. Also, they have the freedom to check and process warranty requests for the products either individually or all at once.

This plugin allows customers to request and handle refunds and replacements from their accounts. By ensuring a smooth transaction, it manages customers’ requests for product returns. As an administrator, you can make your own warranty status to keep track of how the request is going. Plus, it’s easy to set the value, length, and length of the warranty for your eCommerce products.

Your WooCommerce business model must include the options of warranty, refund, or no warranty. Using this plugin, it becomes easy to manage refund or replacement requests and process warranties for purchased products.

For your growing business, unlock the premium features at $79/year that comes with a 30-day money-back guarantee.

Also Read: 5 Best Software License Tracking Solutions

4. YITH Advanced Refund System For WooCommerce

YITH Advanced Refund System For WooCommerce

YITH WordPress refund policy plugin allows you to ensure a secure refund system for your eCommerce customers. Since after-sale service is equally important to improve your customer satisfaction rate. Perhaps retailers can reassure customers by offering a simple and quick refund policy.

YITH makes refund management super easy inside a WooCommerce website. Both admins and customers can easily access and manage refund requests with this plugin. It allows them to exchange messages regarding orders. As an admin, you get options to define refund requests for the whole order or a single product.

Simply set a limit on the number of days from the admin panel. Customers can only request a refund during this time period.

Getting refund reasons from customers makes refund management simpler. Another reason to say YITH is one of the best refund solutions, the admin can manage all requests from the related section. It requires only a few clicks to update a refund request. From accepting the refund request to restocking the product, YITH processes everything automatically.

This plugin is available in multiple languages, like Dutch, English, Greek, Italian, Spanish, etc. Their premium package comes at $90 per year with a 30-day money-back guarantee. It also includes 1 year of updates and support!

5. TeraWallet– For WooCommerce


TeraWallet lets customers store their money in a digital wallet. Later, users can use this wallet money to purchase products from the store. It supports different payment methods to add money to the wallet. The admin can also process a refund to the customer’s wallet in addition to setting the cashback rule.

TeraWallet allows users to submit payment details easily. They can easily log in and pay for products using their wallet money. Also, they get the chance to earn cashback with their wallet money. The admin controls the refund system for customers’ wallets. They can refund the order amount to customers’ wallets. It could be the payment method that a customer has used or the fact that that payment method supports refunds.

Using this WordPress refund policy solution, shop owners get a strong grip on payment management. Besides, customers will get a front-end dashboard to manage their wallets. Next, they need to include the amount to add. After that, they can complete the checkout process just like any other product purchase.

Having seamless integration with WooCommerce marketplace solutions like Dokan, WC Marketplace, etc., makes its array of implementation broad. Also, the WooCommerce Wallet plugin is fully compatible with WordPress multisite.

5 Best WordPress Refund Policy Plugins Compared

Plugin NameSpecial FeaturesTotal DownloadsActive InstallationsPrice
WPLegalPages1. Refunds/returns policy page
2. Generic privacy policy
3. WPML Compatible
352k10k $39.00/year
Return Refund and Exchange1. Refund policy feature
2. Exchange feature
3. Wallet feature
39k3k $69/website
Return and Warranty Management System1. Replace and refund manually
2. Process warranties
3. Smart messaging system
YITH Advanced Refund System 1. Advanced refund management
2. Email notification
3. Enable refunds for taxes
Not FoundNot Found $90/year
TeraWallet1. Process refund using the wallet money
2. Partial payment
3. WordPress Multisite Network
5 Best WordPress Refund Policy Plugins

Why is a Refund Policy Effective Both for Buyers and Sellers

online refund policy

About 90% of the customers wish to buy from a store that offers a refund. It works as a confidence booster for the buyer. If someone is new to your online shop, a refund system encourages them to buy with the trust that they will get their money back if there is a problem. This trust has a direct impact on your sales.

These are the significant psychological benefits of offering a free trial over a refund policy:

  1. Customers don’t need to pay instantly
  2. Making decisions is easier
  3. High conversion rate
  4. No charge for cancellation
  5. Customers can stop using the product/service without asking the seller

Offering a full refund without any questions seems similar to a free trial. As a result, customers are more likely to try out your product or service, especially if it involves plugins or themes. They are confident that there is no risk of loss.

This flexibility triggers customers’ emotions and encourages them to purchase the product. The retention rate for online stores that offer a full or partial refund is also high. Buyers have the confidence that they’ll get their money back if they’re not satisfied with the product.

The refund system is like a mutual contract between the buyer and seller. It is a tricky hook for the buyer. Studies show that in the past few years, around 60% of online shoppers who return products at least once a year go back to the store. 95% of them return to that store a second time.

Possible Issues Involved with Offering a WordPress Refund Policy

manage refunds

The WordPress refund policy may not always look effective. There are few risks associated with a refund policy.

Suppose you have a free trial period for your WooCommerce product. In that case, it won’t be a good idea to offer a full refund facility as it provides the same features, but possibly with a lower conversion rate.

Alternatively, you can set a reasonable refund period of 30 days in your online shop from the day of purchase. Then it will serve the purpose of a free trial, and you need not include a trial period in your shop. Always count these 30 days to tag a purchase completed.

You may also experience a few rare cases. Some site owners ask for a refund, but they prefer using the pro copy. Luckily, you can take safety measures to protect your product from fraud events. For example, you can stop any pro feature access to your product once someone cancels or asks for a refund.



If you’re up to select an all-in-one solution for refund management, then look no further than the options on this list. Websites that allow a refund for the product due to reasonable causes, buyers get more confidence to complete their purchase.

WordPress refund policy plugins make the entire process easy yet efficient. Here’s a recap of our top picks for the best WordPress refund policy plugins:

  • WPLegalPages — eCommerce returns & refunds policy generator
  • Return Refund and Exchange — Dedicated refund system
  • Return and Warranty Management System — Managing refund/replacement requests & warranty
  • YITH Advanced Refund System — Secure and simple refund system
  • TeraWallet — Refund through customer wallet.

Pick the best solution from this list that fits your unique situation.

Do you have any questions about choosing a refund policy plugin for your online business? Ask away in the comments section below!

About Sabirah Islam

Sabirah Islam is a creative content writer who loves to work on diverse topics. She has a deep interest to work with new marketing strategies and different buyer persona. In free times she loves to play with her twin boys.