Introducing Appsero + Help Scout Integration 1

Introducing Appsero + Help Scout Integration

Today, we are glad to introduce Appsero + Help Scout integration for all our users. Appsero a killer WordPress analytics, licensing, and deployment tool for all WordPress developers that we launched a few weeks back.

Appsero is a platform that empowers every WordPress developers out there. Whether you are marketing your product, pushing a new update to your plugin or theme, or want to gather data about why your plugin is getting deactivated – Appsero has got you covered.

Features of Appsero: How It Will Help You Win Your Game

The sole purpose of this solution is to help WordPress theme and plugin authors in building their products better for their users. We want to help every developer, every marketer, every decision-maker out there in the with their WordPress development.

Appsero offers more features that you possibly need to grow your product like a speeding rocket. Some of the most notable features are

  • Insightful User Analytics Data for your plugins/themes (deactivation reasons)
  • Complete License Management (Whether you use EDD/WooCommerce/Envato – we have got you completely covered)
  • Continuous Deployment (deploy directly from your Git account Github/Bitbucket to WordPress.org)
  • Deploy new updates to your verified Pro users with ease.
  • Deactivation Responder (Send an email to your users whenever they deactivate your plugin).

Appsero helps to turn your product into a growth engine.

Introducing Appsero + Help Scout Integration

We have recently enabled help scout integration with Appsero. Help Scout is a renowned support ticket system for all businessees.

Now with Appsero and Help Scout integration, you can get the best of both worlds.

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful. More than 10,000 businesses use Help Scout to connect with customers and keep them engaged through email, chat and messaging, self-service content, and in-depth reporting.

With Appsero and Help Scout integration, WordPress developers can reply to support tickets a lot faster and easier than before.

Giving product support under 5 min shouldn’t be too hard!

Popular WordPress companies like Yoast embraced Help Scout and was able to reduce support times down from 7 minutes to less than two minutes. weDevs has switched to Help Scout from 2019.

We think Appsero as the central hub of WordPress development, deployment, and marketing. Giving proper support to your customers will help you to grow your brand, gain trust and in the long run, will increase your revenue. It is only logical that we build Appsero & Help Scout integration.

With Appsero + Help Scout integration, WordPress developers can now view relevant customer information from Help Scout. This includes

  • Customer’s information
  • Purchase history
  • Subscription information,
  • License Keys and expiration

The integration will enable you to respond to your customer queries 27% faster than before. You don’t have to move back and forth between Appsero and Help Scout to get important information while communicating with your customer.

How to Enable Help Scout Integration with Appsero

Step 1

Enabling Help Scout integration with Appsero is really easy. Head over to your Appsero Dashboard and navigate to Integrations from the left-hand navigation. From there, enable “HelpScout Integration”. You will immediately find a callback URL and a secret key.

Enabling Appsero HelpScount Integration
Enabling Appsero + Help Scout Integration

Step 2

  • Log on to your Help Scout account. Click Manage > Apps
Adding Appsero HelpScout Integration
Adding Help Scout Custom App
Build a custom app with HelpScout and Integrate Appsero
Build a custom app with Help Scout

Now, give fill up the following fields like the following.

  • App Name: Give an app name. You can use “Appsero” as the app name.
  • Content Type You must select “Dynamic” here.
  • Callback URL: Copy and paste the callback URL from Step 1.
  • Secret Key: Copy and paste the secret key from Step 1
  • Mailboxes: Select the Mailboxes where you want to use Appsero Help Scout integration.
Introducing Appsero + Help Scout Integration 2
Configuring HelpScout Custom App

Seeing it in action

If you now log in to you Help Scout Mailbox, you will see a new sidebar named Appsero.

You will find important information like

  • Orders
  • Subscription
  • Products
  • License Keys
  • License Expiration Date

All from one convenient place.

AppseroHelpScout integration

Wrapping Up

We envision Appsero as the all in one solution for all WordPress developers. When you use Appsero, as a developer all your tasks become streamlined. You become more efficient at what you do. Be more productive than ever before. We have seen an astonishing 300-500% growth when someone uses Appsero.

Not only developers, but your marketing efforts can also improve a lot using data-based decisions. Find out why your users are not growing, and you can take actionable insights. So, why are you waiting?

About Saif Hassan

Saif is working as a Product Manager at weDevs. He’s a passionate speaker; you can find him in Bangladesh talking about WordPress, community & open-source projects. He is an entrepreneur at heart as he founded his own managed WordPress hosting company by 17. Deeply passionate about technologies that make human lives more comfortable. A longtime WordPress enthusiast, he believes that websites and the tools used to build them should be well crafted, intuitive, and accessible. Saif possesses excellent knowledge of Human-Computer Interaction and loves building products that users love to use.